After completing purchase of 33 Follaton Rise (30th October 2018)

The are the issues outstanding with our home and need repairing and reported to the Builders:

[Notes taken during visit by Jack from Galliford Try on 30th October 2018]

1. Floor creaking

  • front door area
  • kitchen area by sink
  • creaking on top floor quite noisy to anyone in the bedrooms below

we don’t know how to demonstrate this apart from a sound recording as we walk around. The easiest example is on the ground floor. We should get in an independent flooring contractor to assess the issue?

[Jack from Galliford Try on 30th October 2018] After a quick telephone call he told us that the floor was not laid under contract with them. They’d had problems with the supplier (??) and had left the floor laying to be contracted by the owner. He understood Western Carpets had done the flooring.

Comment: We thought that Galliford Try had visited during previous ownership and attended to the floor and it was now ‘within tolerance’. 

2. Insulation in roof

  • doesn’t appear to be evenly spread
  • at least one area where ceiling is not covered which would lead to condensation and heat escaping
  • Surveyor warned of the insulation obstructing roof vents – we cannot see daylight from the ventilation area at the rear whereas we can from the front.

[Jack from Galliford Try on 30th October 2018] Someone would come out and tidy up the insulation. In the meantime we would reassure ourselves that the ventilation under the eaves was not compromised by the insulation and that there was no evidence of condensation in the roofing material.


3. Shower tray in en-suite to main bedroom

Water collects and does not empty, apparently the floor is not level and this causes the room to remain damp when the heating isn’t on to dry out the room.

[Jack from Galliford Try on 30th October 2018] Still outstanding, Jack thought the water was marginal and we thought ALL water should drain in a shower tray. Jack would ascertain the manufacturer and check their specification.

4. Loose flagstones outside

These have not been laid correctly or perhaps there is an issue with the underlying ground?

[Jack from Galliford Try on 30th October 2018] There were a few isolated loose flagstones at the rear of the house and to the North of the house. Fred Champion would be notified to attend to them.

5. Puddling after raining

All water should clear from the slabs after 30′, some slabs clearly were not doing this.

[Jack from Galliford Try on 30th October 2018] This was a known issue and would be fixed by use of rubber matting on the area immediately above the outside concrete staircase on the North West corner and on the outside landing to the West. 

6. Water on steps to North of building

Every so often water / damp appears on the concrete staircase outside the building. I can only see two possibilities:

  1. Water is seeping from the back garden and overflowing down the steps
  2. The Gas Boiler (water exhaust) which is high up on the North Face of the building is exhausting the water and the wind is blowing it to cover the entire staircase
    • we understand that Building Regulations prohibit exhausts so far from ground level.

Even when not frozen the water makes the staircase slippery and dangerous, freezing will add to the problems.

[Jack from Galliford Try on 30th October 2018] Inspected the area and during a discussion we could not ascertain the source of this water. There had been no rain proceeding the event and we weren’t even sure how often it occurred since the area wasn’t under constant observation. The pipe exiting the North face of the house was identified as a pressure relief from the Central Heating and would not be dumping water. We suggested the water was cascading down the steps from the top under the flagstones. Jack suggested condensation caused the problem and that there wasn’t a fault. We do not accept this without a full explanation of the cause of the damp.    

7. Loose sanitaryware in bathrooms

We have been shown by the plumber how to tighten these up and have done so.

8. Outside lights

Both front and rear lights are like this!! The light should be perpendicular to the ground.

We can’t imagine that they were designed to be fitted this way, they should be perpendicular to the ground. I realise this is for aesthetic reasons and does not affect the functionality.

[Jack from Galliford Try on 30th October 2018] Jack did not accept this was a fault. 

 9. After (immediately) completing purchase of 33 Follaton Rise:

We have noticed many of the paving stones to the front and side of 33 Follaton Rise are damp to both the eye and to touch. We looked for obvious sources for the damp, cistern overflow or leaking pipework. After a hot dry day of moving our possessions into our new home these paving stones still hadn’t dried. We took these photos just before leaving, after 5 pm.

[Jack from Galliford Try on 30th October 2018] Didn’t accept this as a fault and suggested this was condensation. We think this is a problem and we will have to replace these slabs at some stage.